Have you upgraded your device to iOS 8? Make sure your Mango Health app stays up to date!
The latest Apple update requires your active permission to receive notifications. We know that for many of you, med reminders are one of the most important features of the Mango Health app. If you’d like us to keep sending you reminders to take your medicine, make sure you enable notifications from Mango Health.
If you’re upgrading to iOS 8 and you have scheduled meds, you may have already seen this pop-up window from Apple requesting approval:
Hit “OK”, and you’ll be able to continue receiving reminders as before. If you’ve accidentally hit “No,” but would like to enable notifications, not to worry! You should receive the following message in the app as a shortcut to turn notifications back on:
Tap the blue “Go to Device Settings” button to enter the Device Notification Center. Tap “Notifications” and then make sure “Allow Notifications” is on. This flow will look like this:
If you’re having any trouble with your notifications, please let us know! To get in touch, you can either email us at email@example.com, or write to us inside the Mango Health app by tapping More, then Contact Us.